Excellent

4.8 out of five star rating on Trustpilot
Based on reviews on
Showing our 4 & 5 star reviews
5 out of five star rating on Trustpilot
by Bhavika
13 hours ago
Bilal Ahmed was very helpful and…
Bilal Ahmed was very helpful and understanding on the customer service support line. He was able to support me and the issue I was facing and resolved it effectively which I really appreciated.
Read more
5 out of five star rating on Trustpilot
by Catherine Lockett
18 hours ago
Placed order today for garden furniture…
Placed order today for garden furniture Fahad was efficient and helpful.
Read more
5 out of five star rating on Trustpilot
by Angela
1 day ago
Garden furniture good value for money
Garden furniture good value for money
Easy to assemble and very comfortable
Read more
5 out of five star rating on Trustpilot
by Mr Richard Martin
1 day ago
Good bed well worth the money reliable…
Good bed well worth the money reliable delivery bought another bed from this company no hesitation
Read more
5 out of five star rating on Trustpilot
by tiffany crouch
2 days ago
Five star company
I have ordered a couple of things from this company and they are always so helpful especially zain who I have recently been dealing with. He has replied to my emails very quickly and has been a great help. Will definitely order again in future.
Read more
5 out of five star rating on Trustpilot
by Mrs Katherine Douglas
2 days ago
Rattan Garden Furniture
I recently bought Cube rattan Garden furniture and am really pleased with the quality. It was easy to put together and is fantastic value. Would not hesitate to recommend this product. Delivery and after sales of a really high standard.
Read more
5 out of five star rating on Trustpilot
by Ali
2 days ago
Query
Ordered a bed today. I had to phone with a query and got max. He was extremely helpfull and sorted out my query quickly.
5/5 for max! Thankyou.
Fantastic service.
Read more
5 out of five star rating on Trustpilot
by Abdur Choudhhury
2 days ago
Good Customer Service, Very helpful & satisfactory,
I place an order for Divan bed on-line but unfortunately change my mind & asked for cancelled the order & refund money. There customer service is very good, specially Mr Sean he asked me very politely the reason to change the mind & give me few suggestions. And at last he cancelled the order & told me to get my money back in my account within 5/10 days. I am really very happy for their service.
Read more
5 out of five star rating on Trustpilot
by Kev T
2 days ago
Brilliant customer support by Tracey
Brilliant customer support by Tracey. Very responsive. Very knowleageable with the range of products and provided alternatives based on my requirements.
Read more
5 out of five star rating on Trustpilot
by Hamish
2 days ago
Very happy with purchase
Very happy with purchase - great quality at a fair price - and Varsha in Customer Service was very helpful, courteous and professional.
Read more
5 out of five star rating on Trustpilot
by Ms Amanda Wilcock
2 days ago
Excellent Customer Service
From buying the bed to getting the bed delivered the customer service has been excellent.

To save time calling and waiting for the company to open, the instant chat gives you the opportunity to chat with a member of the customer service team to resolve the questions/queries you may have.

Thank you Tracey
Read more
5 out of five star rating on Trustpilot
by A Khan
2 days ago
Absolutely chuffed.
After reading the reviews on trustpilot, i was a bit hesitant to order from them, but they went beyond my expectations. As soon as i ordered i received a message to choose my delivery day, with a premium courier, and was even given a call and text the day before delivery to confirm delivery time. On the day i rang up to confirm a more precise delivery time, which customer service were very helpful with, although it took a while for the line to connect. The deliveryman delivered with care, working as a one man team, not two how the courier suggested, however this doesn’t reflect beds.co.uk’s service, and the beds came exactly how they looked online, no damage or scuffs, with all the parts, sealed and delivered perfectly. Honestly very happy with the service provided, and how they exceeded my expectations, believe you shouldnt always believe what youve seen on the internet, and give them a try yourselves. Definitely wont be disappointed.
Read more
4 out of five star rating on Trustpilot
by Phil D
3 days ago
9 piece rattan set
One box was accidentally drop off the van, but Driver happy for me to sign'unchecked'. Simple instructions. Furniture went together well. Enjoying using it.
Read more
5 out of five star rating on Trustpilot
by Harry Haller
3 days ago
Thank you Bella
I received an excellent assistance from Bella. Excellent service
Read more
5 out of five star rating on Trustpilot
by SUSAN WALTERS
3 days ago
Wrong Box
Had a problem with an incorrect delivery. Contacted Beds.co.uk and response was superb, sorted out within minutes by Zain. 5 star service
Read more
5 out of five star rating on Trustpilot
by Jeanette Dawson
3 days ago
Quick response and suggested right…
Quick response and suggested right choice of mattress for me. Great . No pressure sales either.
Read more
5 out of five star rating on Trustpilot
by Cara Riley
3 days ago
Max was extremely helpful and courteous…
Max was extremely helpful and courteous during my call with an enquiry. He explained the process and delivery clearly which resulted in a purchase being made. I would not hesitate in recommending Max or beds.co.uk. Excellent service
Read more
5 out of five star rating on Trustpilot
by David Ibbitt
3 days ago
Ordered divan super king to realise…
Ordered divan super king to realise didn't fit upstairs. Phoned up was easy swap for king. When that came realised couldn't get that upstairs, phoned up spoke to fahad and he was super helpful in letting me swap again but for ottoman. 5 start customer service.
Read more
5 out of five star rating on Trustpilot
by Sue
3 days ago
Help with furniture assembly
We recently bought some rattan garden furniture and when we opened there were no assembly instructions. I did an online chat with Bella who immediately emailed me the relevant instructions. Great service, thank you.
Read more
5 out of five star rating on Trustpilot
by Caroline Abell
3 days ago
Customer service.
Bella answered my questions well.
Read more